Shipping policy

Thank you for shopping with DriftLoren. Below is our shipping policy.

1. Order Processing Time

Orders are usually processed within 2–5 business days after payment is confirmed. During busy periods, processing may take longer.

2. Shipping Time

Estimated shipping times are:

United States: 7–15 business days
Europe: 7–18 business days
Canada: 8–18 business days
Australia/New Zealand: 8–20 business days
Other countries: 10–25 business days

Shipping times are estimates and may be affected by customs, courier delays, holidays, or high order volume.

3. Shipping Cost

Shipping costs are calculated at checkout unless free shipping is offered.

4. Tracking Information

Once your order has shipped, you will receive a tracking number by email. Tracking updates may take a few days to appear.

5. Incorrect Address

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

6. Customs and Import Fees

Some countries may charge customs duties, taxes, or import fees. These charges are the customer’s responsibility and are not included in the product or shipping price.

7. Lost or Delayed Packages

If your package is delayed, please allow extra time for courier updates. If your package appears lost, contact us and we will help investigate the issue with the shipping carrier.